How can we help? Choose a category to quickly find the help you need.
Simply choose the item you wish to purchase and click “add to cart” then go to your cart and follow the easy steps from there.
All freight is $8 NZD Nationwide. If you purchase over $150 NZD your freight is FREE. Check our delivery page for shipping details to Australia and worldwide
You can easily delete your account by messaging a request on our 'Quick Message Icon' (located in bubble side of screen) or contact us through our ‘Contact Us’ page
Should your product meet our criteria for return & Exchange simply read and follow our process for gift returns located on our terms and conditions page. (Gift Tree’s Policy on Returns & Exchanges (9))
Our payment options are Visa & Mastercard or Afterpay and PayPal. For more information please read our 'payment processes' option (7.) Located on our terms and conditions page.
Yes, all prices shown are NZD excluding GST only
Once the product has been sent from our warehouse there is a 1-14 days delivery time depending on your geographical location.
If your order hasn't arrived after 14 days, contact us immediately for tracking details.
All items will be sent from Gift Tree within 1 business day of your order placed.
Your security is paramount, Gift Tree Ltd has taken every precaution to protect your privacy as per our policy. For more information please read our privacy policy located on the ‘Terms & Conditions (6)’ page
Simply message us on our 'Quick Message Icon' (located in bubble side of screen) located on any page or go to our contact us page.
