Terms and Conditions
Effective Date: [Insert Date]
Welcome to [Your Store Name] ("we", "us", or "our"). These Terms and Conditions apply to your use of our website and/or services whether you are purchasing in-store or online.
By accessing or using our store or website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Australian Consumer Law Compliance
We comply with the Australian Consumer Law (ACL) as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Your rights under the ACL include entitlements to:
- Refunds or replacements for major product failures.
- Repair, replacement, or refund for minor issues.
- Products that are safe, lasting, and free from faults.
Nothing in these Terms excludes or modifies any rights you may have under the ACL.
2. Pricing and Payment
- All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
- We reserve the right to change prices without notice.
- Payments must be made at the point of sale or online checkout. We accept [list accepted payment methods].
3. Shipping and Delivery
- Shipping times and costs are displayed at checkout.
- We are not liable for delays caused by courier services or events beyond our control.
- Risk of loss or damage to products passes to you upon delivery.
4. Returns and Refunds
We accept returns in accordance with the ACL:
-
If a product is faulty, not as described, or not fit for purpose, you are entitled to a remedy (refund, repair, or replacement).
- Change-of-mind returns are accepted at our discretion and may be subject to restocking fees. Proof of purchase is required.
- To initiate a return, please contact us at [Insert Contact Details].
5. Intellectual Property
All content on our website and in our store, including images, logos, and text, is the property of [Your Store Name] or its licensors and is protected under copyright and trademark laws. You may not use or reproduce any material without our written permission.
6. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of our products or services. Our liability is limited to the amount paid for the product or service.
7. Privacy Policy
Your personal information is collected and managed in accordance with the Privacy Act 1988 (Cth) and our [Privacy Policy](insert link if applicable). By using our store, you consent to the collection and use of your data as outlined.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website or display in-store. Continued use constitutes acceptance.
9. Governing Law
These Terms are governed by the laws of New South Wales / Victoria / Queensland / [Your State or Territory], Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of that state.
10. Contact Us
If you have any questions about these Terms, please contact us at:
[Your Store Name]
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Store Address]